Customer support contacts

How to contact customer support

To initiate a Service Request for a Cadence Product, please fill out the

Service Request Creation Form.

Once your Service Request has been initiated, the following support sources may be utilized.

Escalation Process

Region

Email

Phone

Fax

North America

support@cadence.com

Toll Free 877-CDS-4911 or
877-237-4911
512-342-5098

Please ask the assigned support Applications Engineer for the appropriate fax number.

Japan

crc_japan@cadence.com

+81-45-475-2223 (from other countries)

0120-194-655 (from Japan)

+81-45-475-2224 (from other countries)

0120-667-281 (from Japan)

Central Europe

germany_crc@cadence.com

+49-89-4563-1900

+49-89-4563-1919

Northern Europe

esupport@cadence.com

+44-1344-865444 (UK)

+46-8-56612390 (Sweden)

+972-9-971 2503 (Israel)

+44-1344-869660 (UK)

+46-8-7520250 (Sweden)

Southern Europe

france_crc@cadence.com

+33-1-34-88-53-32 (from other countries)

0800-32-32-31 (from France)

+33-1-34-88-53-51

Hong Kong

hk_crc@cadence.com

+852-2377-7111

852-2377-2802

India

india_crc@cadence.com

+91-120-4308400
+91-80-41841400

Toll Free(Airtel) +91-18001024911
(Calls to this number can only be made from Airtel numbers)

+91-80-5184 1122

Korea

korea_crc@cadence.com

+82-31-728-3114

+82-31-728-3115

P.R. of China

china_crc@cadence.com

+86-10-62509980 (Beijing Representative Office)

+86-21-62881939 (Shanghai Representative Office)

+86-10-62509241 (Beijing)

+86-21-62882601 (Shanghai)

Singapore

singapore_crc@cadence.com

+65-68955151

+65-65690688

Taiwan

taiwan_crc@cadence.com

+0800-351-589

+886-35-780-422